When you use our website, including submitting our contact form, we may collect:

• Your name, email address, phone number, organisation, and role

• Project details you choose to provide (including budget, deadlines, links, and preferences)

• Marketing preferences (e.g. if you opt-in to our newsletter)

• Technical information through cookies or analytics tools (such as Google Analytics or Meta Pixel)

We use personal information to:

• Respond to enquiries and provide proposals or services you request

• Manage client relationships and projects

• Send marketing communications where you have opted in (you may unsubscribe at any time)

• Improve our website and services through analytics

We do not sell your information. We may share personal information with trusted third-party service providers where necessary, such as:

• Email and marketing platforms (e.g. Mailchimp)

• Accounting and invoicing software (e.g. Xero)

• Cloud-based project management and storage services

These providers are bound by confidentiality and data protection obligations.

Your information is stored securely using reputable cloud services. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.

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We retain personal information only as long as needed for our business and legal obligations. For example:

• Client and project information is retained for the duration of the project and for reasonable administrative purposes afterwards

• Financial records are retained for at least 7 years in line with Australian tax law

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you

• Request corrections if information is inaccurate or outdated

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To exercise these rights, please contact us (see details below). We may require verification of your identity before processing your request.

Our website may use cookies and analytics tools to understand visitor behaviour and improve user experience. You can disable cookies in your browser settings, but this may affect website functionality.

If you subscribe to our newsletter or updates, we will send you marketing content. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails, or by contacting us directly.

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We comply with the Spam Act 2003 (Cth).

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

If you have any questions about this Privacy Policy, or wish to access or correct your information, please contact:

Solomon Street Studio
Email: howdy@solomonstreet.com.au